Shipping Information

Lead Times

-Not all products will ship same day, especially if the order was placed after hours. Special order products usually have lead times listed on their page which will tell you when you can expect the product to be shipped out. For a list of our stock products that will generally ship out within one business day of receiving the order, click here: Stock Products . A "stock product" is an item we do our best to keep on the shelf and ready to ship quickly, but it does not guarantee that we will have the material, due to high demand of many of these products. We recommend calling in to check and make sure that these products are in stock if you need an order shipped on a tight timeline.


Transit/Delivery Times

When shipping smaller items via UPS, USPS, or FedEx, the duration of the shipping option you choose would be in addition to the time it takes to acquire and pick your product. When determining ship times, one "ship day" is a business day that is not a national holiday.

For example, an item ordered on a Tuesday with a 2 day "ready to ship" time and 3-day Select shipping would ship out as late as Thursday and likely arrive to you as late as the following Tuesday.


Shipping Decking, Railing Panels, and Treated Lumber

Many of our products, like long pieces of lumber and fully assembled railing panels, are difficult and expensive to deliver outside of our local area without getting damaged. These items we only ship locally, meaning we will deliver them anywhere within 50 miles of our Minneapolis, MN location. We use specialized trucks and equipment to unload these large deck packages at residences, with minimal damage and at a reasonable cost.

This means that not all products are available to customers nationwide. Shipping ability and pricing can be calculated by putting the items into your cart and entering your shipping information. If a shipping option does not pop up, it likely means that the products you are trying to order are not able to be shipped to your location.

Fully assembled railing panels, treated lumber, decking, fascia, Azek post wraps, post sleeves over 54", and underdecking panels and brackets are examples of oversized items we are not able to ship nationwide.